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Webinar

  • Colorectal Surgery Coding and Reimbursement Bundle

    Contains 2 Product(s)

    Whether you’re a coder or a surgeon, understanding the codes and the necessary documentation will facilitate accurate and optimal revenue and RVU calculations; essential if you are a surgeon compensated by RVU production.

    Colorectal Surgery Coding and Reimbursement Bundle

    Coding for complex colorectal procedures? Scratching your head when trying to figure out which codes fit which procedures?  You’re not alone. Colorectal coding requires knowledge of the anatomy involved as well as specific terminology that describes the procedures performed.

    For surgeons, the CPT code description may not be consistent with the clinical language you are accustomed to using (or what’s included in the code selection list from your EHR!). For coders, knowing how a colostomy is different than a coloproctostomy, can be the difference between a correct code and an incorrect code, not to mention a difference in payment!

    Whether you’re a coder or a surgeon, understanding the codes and the necessary documentation will facilitate accurate and optimal revenue and RVU calculations; essential if you are a surgeon compensated by RVU production.  

    Join KZA consultant Teri Romano, in a webinar designed specifically for improving coding and documentation of colorectal procedures.  Presented in two interesting and information-packed modules, the modules can be viewed as a set or alone depending on your individual coding education needs. Case scenarios are included in each module to guide the real-life application of codes to surgical procedures.

    Module 1 will answer:

    • When are two surgeons co -surgeon and when are they primary and assistant? Does specialty matter?
    • What’s the difference between modifiers 58 and 78 and how are they used in colorectal procedures?
    • How is moderate sedation documented?
    • How is colonoscopy reported if the cecum is not visualized?
    • Can more than one polyp removal be reported?

    Module 2 will answer:

    • What’s included in colorectal surgery? What about an endoscope after the surgery to check the anastomoses? What about an omental flap?
    • How is a low pelvic anastomosis with a diverting ileostomy instead of a colostomy reported?
    • What does a hand-assisted procedure mean and how is it reported?
    • What differentiates a simple versus complex destructions of anal lesions?
    • What’s the difference between a fistula and a fissure?

  • Colorectal Surgery Coding and Reimbursement - Module 2

    Contains 2 Component(s)

    Part 2 of a two-part series on colorectal coding and reimbursement.

    This 50-minute module will answer:
    • What’s included in a colorectal surgery? What about an endoscope after the surgery to check the anastomoses? What about an omental flap?
    • How is a low pelvic anastomosis with a diverting ileostomy instead of a colostomy reported?
    • What does a hand-assisted procedure mean and how is it reported?
    • What differentiates a simple versus complex destructions of anal lesions?
    • What’s the difference between a fistula and a fissure?

    Teri Romano, BSN, MBA, CPC, CMDP

    Speaker and Consultant

    Teri Romano has over twenty-five years of consulting and teaching experience in the health care field. Ms. Romano works with physician groups and hospitals combining a background in clinical systems with solid approaches to operational and organizational problem solving.

    Find out about more about Teri Romano, RN, MBA, CPC, CMDP

  • Clinician-Patient Communication for Virtual Video Visits - E4 Model

    Contains 18 Component(s), Includes Credits

    This course is based on IHC’s evidence-based E4 Communication Model. Through brief presentations, demonstration videos, and engaging learning techniques, each module will delve into the E4 model (Engage, Empathize, Educate, Enlist) to increase clinicians’ comfort and confidence in VVV interactions.

    Presented by:

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    About the IHC

    The Institute for Healthcare Communication (IHC) has been a leader in healthcare communication skills training since 1987. IHC’s accredited programs advance the quality of healthcare, with measurable benefits for patient satisfaction, clinician career satisfaction, patient health outcomes and durable relationships of trust. 

    These modules are conducted in partnership with KarenZupko & Associates, Inc.
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    Learn about the more than three decades of research evidence that demonstrates a clinician’s ability to explain, listen and empathize can have a profound effect on patient health outcomes including diagnostic accuracy, adherence, satisfaction and malpractice risk. While telemedicine using virtual video visits (VVV) has historically been used to enhance healthcare access for patients living in rural and remote areas, we are now seeing exponential growth of VVV.

    Virtual visits have multiple advantages including ensuring patients’ and providers’ safety from viral infection and offer advantages with respect to time- and cost-saving. Clinicians and patients may be concerned that virtual visits impose obstacles to personal connections. Using VVV can still remain a personal experience by using essential communication skills that include listening to patients, providing adequate time for patient questioning, investing time in building patient rapport and emphasizing patient input into decision-making.

    Reasons why you should enroll in this IHC series:

    • Virtual video visits are here to stay! In addition to ensuring continuity of care and safety for all, they are convenient, flexible and time-efficient for patients and providers.
    • Improve patient satisfaction: Learn about the foundational skills in the E4 communication model that help patients to feel seen, heard and understood, and to participate in decision-making.
    • Expand your clinical communication toolkit: Strengthen your communication skills and acquire new tools and techniques to make virtual video visits optimally effective and efficient.
    • Gain telemedicine confidence: Learn technical and communication skills to address common telemedicine challenges and apply nonverbal techniques to enhance your patient interactions. 

    Michael R. Marks, MD, MBA

    Consultant and Speaker

    Dr. Marks is an innovative problem solver who brings more than 30 years of practical experience to each engagement. He draws on his broad leadership experiences as a clinician, administrator, and physician executive when working with clients. He fully understands the need for collaborative relationships to achieve success and create win-win solutions.

    Find out more about Michael R. Marks, MD, MBA


    Dwight W. Burney III, MD, FAAOS

    Speaker

    Dr. Burney retired after 34 years of orthopedicpractice in New Mexico. For more the past 14 yearshe has been a communication skills trainer for theInstitute for Healthcare Communication.

    He has served the American Academy of OrthopaedicSurgeons in multiple roles - as Chair of the Board ofCouncilors, Chair of the Membership Committee,and Chair of the Communication Skills MentoringProgram. He also served served for three years on theAAOS Board of Directors as well as the Patient SafetyCommittee.

    Dr. Burney graduated with a BA degree in BiologicSciences from Stanford University. He returned to hishome state to attend medical school at the Universityof Nebraska Medical Center. His surgical internshipat the University of Missouri was followed by anorthopaedic surgery residency at the University ofNew Mexico and an orthopaedic trauma fellowship atthe University of Washington. He was certified by theAmerican Board of Orthopaedic Surgery in 1983.

    He was a founding partner in New MexicoOrthopaedic Associates, the largest orthopaedicsubspecialty practice in New Mexico. He also servedas President and Treasurer for the New MexicoOrthopaedic Association.

    If you are having trouble with certain features or if videos are not loading properly please check what web browser you are using. If you are using Internet Explorer as your web browser you may encounter additional issues as it is no longer supported by Microsoft.  We suggest using Microsoft Edge, Chrome, or Safari.

    If you have any questions about the contents of this product or the Institute for Healthcare Communications (IHC) please email us at info@healthcarecomm.org.

  • Clinician-Patient Communication for Virtual Video Visits - Premises

    Contains 1 Component(s)

    This introductory module provides the premises for why effective communication skills are even more critical for successful patient encounters during Virtual Video Visits. For the full module, please select the Institute for Healthcare Communication Clinician-Patient Communication to Enhance Health Outcomes for Virtual Video Visits (CPC for VVV).

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    Premises 

    This introductory module provides the premises for why effective communication skills are even more critical for successful patient encounters during Virtual Video Visits. For the full module, please select the Institute for Healthcare Communication Clinician-Patient Communication to Enhance Health Outcomes for Virtual Video Visits (CPC for VVV).

    Reasons why you should enroll in this IHC series:
    • Virtual video visits are here to stay! In addition to ensuring continuity of care and safety for all, they are convenient, flexible and time-efficient for patients and providers.
    • Improve patient satisfaction: Learn about the foundational skills in the E4 communication model that help patients to feel seen, heard and understood, and to participate in decision-making.
    • Expand your clinical communication toolkit: Strengthen your communication skills and acquire new tools and techniques to make virtual video visits optimally effective and efficient.
    • Gain telemedicine confidence: Learn technical and communication skills to address common telemedicine challenges and apply nonverbal techniques to enhance your patient interactions. 

    Michael R. Marks, MD, MBA

    Consultant and Speaker

    Dr. Marks is an innovative problem solver who brings more than 30 years of practical experience to each engagement. He draws on his broad leadership experiences as a clinician, administrator, and physician executive when working with clients. He fully understands the need for collaborative relationships to achieve success and create win-win solutions.

    Find out more about Michael R. Marks, MD, MBA


    Dwight W. Burney III, MD, FAAOS

    Speaker

    Dr. Burney retired after 34 years of orthopedicpractice in New Mexico. For more the past 14 yearshe has been a communication skills trainer for theInstitute for Healthcare Communication.

    He has served the American Academy of OrthopaedicSurgeons in multiple roles - as Chair of the Board ofCouncilors, Chair of the Membership Committee,and Chair of the Communication Skills MentoringProgram. He also served served for three years on theAAOS Board of Directors as well as the Patient SafetyCommittee.

    Dr. Burney graduated with a BA degree in BiologicSciences from Stanford University. He returned to hishome state to attend medical school at the Universityof Nebraska Medical Center. His surgical internshipat the University of Missouri was followed by anorthopaedic surgery residency at the University ofNew Mexico and an orthopaedic trauma fellowship atthe University of Washington. He was certified by theAmerican Board of Orthopaedic Surgery in 1983.

    He was a founding partner in New MexicoOrthopaedic Associates, the largest orthopaedicsubspecialty practice in New Mexico. He also servedas President and Treasurer for the New MexicoOrthopaedic Association.

  • What Practices Need to Know About Wound Care Coding

    Contains 3 Component(s)

    This program addresses simple, intermediate and complex repairs; ATT’s, flaps and grafts, wound debridement, wound care and reconstruction.

    What Practices Need to Know About Wound Care Coding

    Runtime: 1 hour 20 minutes

    Coding wound repairs can be challenging. There are many variables that come into play when choosing the appropriate procedure codes and modifiers. This program addresses simple, intermediate and complex repairs; ATT’s, flaps and grafts, wound debridement, wound care and reconstruction. It includes a step-by-step approach that can be used when coding repairs. Case scenarios clarify key points. The webinar is presented in five segments to facilitate lunch time learning and busy schedules.

    Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA.

    Consultant and Speaker

    Deborah is a nationally sought after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians and others achieve excellence.

    Find out about more about Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA.

  • Triple C: Cerumen Coding Conundrums

    Contains 4 Component(s)

    Coding, billing, and getting paid for cerumen removal is one of the biggest business headaches in practices whether you’re in Otolaryngology or in primary care. You’ll learn everything you wanted to know – and probably more – about cerumen removal coding, documenting, billing and getting paid for removing impacted cerumen!

    Runtime: 1 Hour 16 Minutes

    Coding, billing and getting paid for cerumen removal is one of the biggest business headaches in practices whether you’re in Otolaryngology or in primary care.  You’ll learn everything you wanted to know – and probably more – about cerumen removal coding, documenting, billing and getting paid for removing impacted cerumen!

    Kim Pollock, RN, MBA, CPC, CMDP

    Senior Consultant and Speaker

    For twenty years, Kim Pollock has helped surgical practices, academic, large and solo, improve coding and intellectual efficiency. 

    Ms. Pollock understands the complexity of coding and reimbursement issues specific to plastic surgeons – both from a clinical perspective and from a payor side.  She is an expert in analyzing chart documentation and in reengineering practices to enhance the reimbursement process.

    She has presented seminars and workshops for physicians and their staff on behalf of the American Society of Plastic Surgeons, the American Association of Neurological Surgeons and the American Academy of Otolaryngology-Head and Neck Surgery.  Ms. Pollock has also conducted programs for the American Academy of Professional Coders, the North American Spine Society, the American Neurotology Society and the Congress of Neurological Surgeons.

    Based on her previous years of administrative experience, Ms. Pollock has a unique understanding of the challenges facing academic medicine both clinically and organizationally.   She has served as the Administrator of the Department of Otorhinolaryngology as well as Associate Vice President of Cancer Programs at the University of Texas Southwestern Medical Center in Dallas.

    Ms. Pollock was the representative for the AAO-HNS on the clinical practice expert panel-technical group (CPEP-TEG) convened by CMS (formerly HCFA) to redetermine the practice expense portion of RBRVS.  She served two terms on the Board of Directors for the Society of Otorhinolaryngology and Head-Neck Nurses, Inc. (SOHN) and has served on the Board for the Ear, Nose and Throat Nursing Foundation. 

    Ms. Pollock holds a Masters of Business Administration Degree as well as a Bachelor’s of Science Degree in Nursing.  She is also a certified coder through the AAPC and a Certified Medical Documentation Professional through the American Institute of Healthcare Compliance.

    Find out more about Kim Pollock, RN, MBA, CPC, CMDP.

    Presented by:

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  • Power Up Your Interventional Pain Management Coding

    Contains 25 Component(s), Includes Credits

    This intensive webinar package, with over five hours of valuable content, covers the most critical coding and documentation areas for pain management specialists.

    Total Runtime: 5 Hours and 38 Minutes

    CEU Accreditation: This program has the prior approval of AAPC for 5.0 continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.

    Using actual payor coverage policy samples for pain treatment we'll show you how to incorporate payor policy guidance into your daily practice. You'll learn how to dissect the clinical criteria and diagnosis codes used in payor policies to create the must-have documentation to justify coverage. 

    You will get an overview of ICD-10-CM coding for pain management to support medical necessity for the services you provide and ensure you are reporting your diagnoses accurately. 

    You'll get an update on 2020 E/M services and review case studies to sharpen your documentation skills. Wondering about the significant 2021 changes to E/M documentation and coding? We'll give you an overview of those, along with an implementation action plan. 

    You'll learn interventional procedure coding for spine, joint, soft tissue, tendon, nerve block injections, PRP and more, 2020 changes to interventional procedure codes, including new genicular nerve codes. 

    We'll address reimbursement essentials such as Medicare rules-including bundling and CCI edits. Finally we'll provide you with the tools to reduce risk and issue successful appeals.

    Module 1 - Risk Areas for Coding, Bundling, and Modifiers | Runtime: 45 Minutes

    Module 2 - Pain Management Procedures Part 1 | Runtime: 39 Minutes

    Module 3 - Pain Management Procedures Part 2 | Runtime: 32 Minutes

    Module 4 - Spine Procedures | Runtime: 38 Minutes

    Module 5 - Evaluation and Management Services 2020 | Runtime: 1 Hour 39 Minutes

    Module 6 - Evaluation and Management Services for the Office and Other Outpatient Services 2021 | Runtime: 45 Minutes

    Module 7 - ICD-10-CM | Runtime: 40 Minutes

    Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA.

    Consultant and Speaker

    Deborah is a nationally sought after leader in the industry and is passionate about assisting physicians and hospitals in improving their coding, documentation, and business operations to maintain compliance and improve revenue. She will go above and beyond to help industry leaders, physicians and others achieve excellence.

    Find out about more about Deborah Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA.

  • Coding and Documenting Critical Care for Surgeons and Surgical Intensivists

    Contains 3 Component(s)

    Reporting of critical care codes is increasing and has become a major hot spot of payor audits. Why? Critical care codes pay more and require that true critical care was provided. The only way to support critical care is through excellent and compelling documentation describing the critical care encounter.

    Runtime: 1 Hour and 12 Minutes

    Reporting of critical care codes is increasing and has become a major hot spot of payor audits. Why? Critical care codes pay more and require that true critical care was provided. The only way to support critical care is through excellent and compelling documentation describing the critical care encounter. 

    This webinar will describe the difference between good and bad documentation as well as outlining the current payor rules for use of critical care codes. 

    Detailed case scenarios will help you identify which critical care circumstances support critical care, and how to create documentation that will hold up under scrutiny. 

    We'll also describe when resident or NP/PA documentation and time count in your critical care calculation. 

    This webinar will address: 

    • Defining critical care: Medicare vs CPT 
    • When can critical care be billed? 
      • In the global period 
      • Is critical care included in the global package? 
    • Separating critical care from the global package 
      • When can it be done? 
      • What modifier is appropriate?
    • Coding critical care
      • Minimum times for 99291 and +99292. Can 99291 be billed twice in one day? 
      • Is a patient on a ventilator always critical care? What about someone in the ICU? 
      • What's included and what's not include in the critical care codes 
      • Coding concurrent care by the same or different specialties. When is it OK? What "counts" as a different specialty? 
      • Does place of service matter? 
      • Can residents or NPs or PAs bill critical care? Can we add their time to the surgeons? 
    • Documenting critical care
      • Are templates enough? 
      • Documentation tips and strategies 
      • Case examples of good, not so good, and bad critical care documentation

    Teri Romano, BSN, MBA, CPC, CMDP

    Speaker and Consultant

    Teri Romano has over twenty-five years of consulting and teaching experience in the health care field. Ms. Romano works with physician groups and hospitals combining a background in clinical systems with solid approaches to operational and organizational problem solving.

    Find out about more about Teri Romano, RN, MBA, CPC, CMDP

  • Breast Coding Webinar Bundle

    Contains 2 Product(s)

    Get Teri Romano's Coding and Reimbursement for Mastectomy and Coding Breast Biopsies: Coding Correctly to Avoid Denials in one convenient bundle!

    Coding and Reimbursement for Mastectomy

    Coding guidelines for mastectomy procedures were recently updated and help clarify some burning questions.  Staying on top of these guidelines will facilitate accurate documentation and coding, reduce denials and increase appeal success.

    This concise webinar covers all the updated guidelines and translates them into a “how to” guide for documentation and coding.

    Coding Breast Biopsies: Coding Correctly to Avoid Denials

    Accurate coding is the best way to avoid denials and keep your accounts receivable in check. Follow a few simple steps to identify the appropriate codes and modifiers to ensure timely and correct payment.  Additionally, knowing when and how to report an E/M code with a biopsy or after a biopsy, will make sure you are reimbursed fully for the work you do.

    This concise webinar provides the code and rationale you need to code correctly and optimize your revenue for these commonly performed procedures in breast surgery.

  • Colorectal Surgery Coding and Reimbursement - Module 1

    Contains 2 Component(s)

    Part 1 of a two-part series on colorectal coding and reimbursement.

    This 50-minute module will answer:
  • When are two surgeons co -surgeon and when are they primary and assistant? Does specialty matter?
  • What’s the difference between modifiers 58 and 78 and how are they used in colorectal procedures?
  • How is moderate sedation documented?
  • How is colonoscopy reported if the cecum is not visualized?
  • Can more than one polyp removal be reported?

Teri Romano, BSN, MBA, CPC, CMDP

Speaker and Consultant

Teri Romano has over twenty-five years of consulting and teaching experience in the health care field. Ms. Romano works with physician groups and hospitals combining a background in clinical systems with solid approaches to operational and organizational problem solving.

Find out about more about Teri Romano, RN, MBA, CPC, CMDP