How can I register multiple attendees?

• Create, or have each attendee create a user account here. 
• If one person is creating all the accounts, they will need to log out each time to create the next account.
• Once all accounts have been created, log into the account that will submit payment and add all desired products to the cart. For example, if you are registering three people, add the products for each person.
• Once the desired products are selected, go to the cart. 

  Note: Initially, each product will be registered to you. You will edit this after you have added the additional attendees by using the "remove" button.

• To add the additional attendees select the green button titled "Add Registration for Another User".
• Enter the email address for the additional attendee (s). Their name (s) will populate, and you will select “Add Product for This User.” Note: if their name does not appear, you will need to create an account for them. 
• The attendee's name will appear in the registrant column under your own. 
• Repeat this for each additional attendee.
• Add all the information for each attendee and complete payment.

If you have any issues with completing your registration, please email us at info@kzanow.com or call 312-642-8310.

I registered for a live in-person conference, but I can't make it:

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

The On-Demand course is not what I thought it would be, or I already took this course.

All cancellations and transfer requests will adhere to the KZA Cancellation and Refund Policy.

Please email at education@kzanow.com to submit your transfer or cancellation request after reviewing the policy above.

If I purchase a webinar or on-demand course, how much time do I have to complete the course? 

You will have access to the course for 30 days from the day you open and activate it, unless otherwise noted. You can stop and resume anytime within the access period. If there are extenuating circumstances and you cannot complete the course, please send an email to info@kzanow.com.

I was wondering where can I get a physical copy of a coding guide?

Course books and/or handouts are available in PDF to download. Hard copy coding guides are available for an extra charge. If you would like to purchase a hardcopy, email education@kzanow.com with the course name and your shipping address. Please be advised that not all KZA on-demand courses have a coding guide or handout. 

Note: If another organization is hosting the course, please contact that organization with questions and requests. 

I forgot to claim CEU credits before the expiration date, now what?

It is important to take note of CEU/CME expiration dates. KZA cannot grant CEU’s/CMEs after the expiration date.